Privacy Policy

This Privacy Policy describes how AutoQueueAI collects, uses, and shares personal information of users of our website and services. By using AutoQueueAI, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and company information when you register for an account, subscribe to our services, or contact us.
  • Usage Data: We automatically collect information about your interactions with our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Call Data: As part of our call handling services, we collect data related to calls, including call logs, call recordings (with consent where required by law), and call transcriptions.
  • Appointment Data: We collect data related to appointment bookings, including appointment times, dates, and details of the parties involved.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To personalize your experience and improve our services.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you promotional materials and updates about our services (you can opt-out at any time).
  • To analyze usage trends and improve the functionality of our website and services.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with:

  • Service Providers: We may share information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and analytics providers.
  • Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data.
  • Implementing access controls to restrict access to personal information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving promotional communications from us.

To exercise these rights, please contact us at [Your Email Address].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Email Address] or [Your Phone Number].

By using AutoQueueAI’s website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.